Express Consent

EXPRESS CONSENT ON THE PROTECTION OF PERSONAL GIVEN

As ESTEFAVOR SAĞLIK HİZMETLERİ ANONİM ŞİRKETİ (“Estefavor”); In the capacity of data controller, we request your express consent regarding the following matters within the scope of processing your personal data, except for the cases that are subject to exceptions under the Personal Data Protection Law (“Law”) and relevant legislation;

As stated in the relevant provisions regulated within the scope of the Law and Estefavor policies; Your Personal Data will be processed, recorded, stored, preserved, rearranged, shared with public institutions and organizations authorized to request your personal data, in a limited and measured manner in connection with the purposes stated below and in connection with these purposes, and under the conditions stipulated by the Law. We hereby inform you that this business will be transferred to the partners and shareholders, business partners, suppliers and/or third parties of Estefavor located at home or abroad for the purposes mentioned in this text, for the following reasons.

  • Opening the customer registration on Estefavor’s website, creating and updating the username,
  • Performing quality control and increasing service quality,
  • Ensuring that the Customer’s invoice (e-invoice, e-archive, paper invoice) is sent to the Customer by Estefavor,
  • Service follow-up,
  • Sending all kinds of service-related submissions to the Customer,
  • Informing, promoting products, offering suggestions to Customers, informing our Customers about campaigns, promotions, discounts, offers, events, sweepstakes, competitions and opportunity activities and our services,
  • Providing support to the Customer by Estefavor after the service,
  • Informing its Customers of the products that Estefavor has improved and newly developed in order to create and/or increase customer satisfaction,
  • Online service and sales or tele-sales and Estefavor’s ability to contact the Customer in order to provide this,
  • Providing collective electronic message management to customers,
  • To perform the basic functions necessary for Estefavor’s website to work,
  • Analyzing Estefavor’s website and thus increasing its performance,
  • Increasing the functionality of Estefavor’s website and providing ease of use,
  • Estefavor’s personalization, targeting and advertising activities for its website,
  • It is necessary to process the personal data of the parties to the contract, provided that it is directly related to the establishment or performance of the contract to be established with the customer,
  • It is mandatory for Estefavor to fulfill its legal obligation,
  • It is necessary to process your data for the establishment, exercise or protection of a right.
  • For other reasons such as data processing is mandatory for Estefavor’s legitimate interests, provided that it does not harm the fundamental rights and freedoms of the person concerned,
  • Performance evaluation processes and organization of these processes with business partners and suppliers,
  • Realization of finance, investment, insurance, banking and credit card transactions,
  • Providing health and wellness tourism service
  • Obtaining storage, archiving, information technology support (server, hosting, software, cloud computing), security, call center services in the country and abroad, especially in EU countries, America, England, OECD countries, India, China and Russia.

In order to provide better service to customers and within the framework of legal obligations arising from the Law and related legislation; your personal data (name, surname, date of birth, mobile phone number, e-mail, gender, address, profession, education, marital status, all shopping information of the member, customer transaction information, which will enable you to fulfill the said purpose and legal obligations) In the event that the member gives his/her consent to be shared through those channels, navigation and click information on the application, location information on which the application opened, product information in his/her shopping) may be requested from you, and this data may be saved in Estefavor’s mobile or web application in accordance with the above-mentioned purposes.

Identity and Contact Information of Data Controller

In terms of personal data obtained from customers, the identity and contact information of Estefavor, which has the title of “data controller” in accordance with the Law and related regulations, are given below.

Title: ESTEFAVOR HEALTH SERVICES ANONİM ŞİRKETİ

Address: Ataköy 7-8-9-10. Kisim Mah. Cobancesme E-5 Yan Yol Cad. Atakoy Towers A Blok No: 20/1 Inner Door No: 109 Bakirkoy, Istanbul

MERSIS No: 0380115482500001

E-Mail Address: [email protected]

Phone: +90 542 120 20 30

I give my explicit consent to the processing of my personal data for the purposes described above and to the transfer of them to the above-mentioned persons, regarding the matters contained in this Explicit Consent text, by reading the Clarification Text, without being under any influence.

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